Who we are and what this policy covers
RentThisWall is an online marketplace that connects property owners with advertisers seeking billboard and wall-space advertising opportunities across South Africa. The operator is Astros Marketing (Pty) Ltd, based in Braamfontein, Johannesburg. This policy covers information collected through our enquiry form, listing workflows, booking coordination, consent checks, compliance support and general communication with us.
By submitting information through our site, you acknowledge that we may process personal information for legitimate business purposes linked to advertising space listings, campaign management and compliance support. Where we act on behalf of a property owner or advertiser, we only use information needed to carry out the requested service.
Information we collect and why we need it
We collect personal information that helps us manage listings and enquiries accurately. This may include names, contact details, company details, property or site information, campaign requirements, artwork specifications and notes shared through the enquiry process. We may also collect correspondence and records needed to track availability, booking steps and approval progress.
- To respond to an enquiry and match advertisers with suitable advertising space
- To manage site listings, renewals and booking coordination
- To support consent checks, bylaw process guidance and installation scheduling
- To communicate about artwork checks, campaign timing and site monitoring
- To keep proper internal records for service, compliance and dispute handling
We do not ask for more information than is reasonably required for these purposes, and we keep it relevant to the work at hand.
How we use your information
We use personal information to provide the services requested, to improve our marketplace operations and to maintain accurate records. This includes sharing relevant details between the parties involved in a listing or booking so that the process can move forward properly. For example, an advertiser may need site information, while a property owner may need campaign details or artwork dimensions.
We may also use information to comply with legal and regulatory requirements, including local municipal bylaw steps where signage or installation is involved. Signage requires the property owner’s consent and may also need local municipal bylaw approval before a campaign can proceed.
When information may be shared
We only share personal information where it is necessary for the service, where law allows it, or where you have consented to the sharing. In practice, this may include sharing with the other party to a booking, with service providers who assist our operations, or with authorities where required by law.
- Property owners and advertisers involved in a specific listing or booking
- Service providers handling hosting, record keeping or administration
- Legal, compliance or municipal bodies where disclosure is required
- Any party where you have asked us to share information on your behalf
We do not sell personal information. We also expect any third party handling information on our behalf to keep it secure and use it only for the agreed purpose.
Security, retention and cross-border handling
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse or alteration. Access is limited to people who need it for operational or compliance work, including our team in Braamfontein and associated support functions.
We retain information only for as long as needed to fulfil the purpose for which it was collected, to meet legal obligations, or to resolve queries and disputes. If information is stored or processed outside South Africa by a service provider, we require appropriate safeguards so that POPIA standards are maintained.
Your rights under POPIA
You have rights in relation to your personal information, subject to the law. You may ask us to confirm whether we hold your information, request access to it, ask for correction of inaccurate details, or object to certain processing where permitted.
- Request access to personal information we hold about you
- Ask us to correct, update or delete information where appropriate
- Withdraw consent where processing depends on consent
- Object to processing in certain circumstances
- Lodge a complaint if you believe your rights have been ignored
We may need to keep some records where the law requires it, even if you ask us to delete them.
Cookies, contact and updates to this policy
Our site may use basic cookies or similar tools to help with site function, enquiry handling and usage analysis. You can adjust browser settings if you do not want cookies, although some functions may not work properly without them.
If you contact us through the enquiry form, the details you submit will be used to respond to your request and manage the next steps. We may update this policy from time to time to reflect changes in law or in how we operate. The latest version will apply from the date it is posted.
For privacy-related requests, please use the enquiry form on our contact page.